Someone to talk to
Describe what you have found, even if you are unsure it is bed bugs. A photograph can help the conversation.
THE CITY PEST COMPANY · LONDON
You don’t have to work it out alone. Speak to a team with RSPH Level 2 certified staff about the signs, your home and the next step.
Children or pets at home? We’ll explain the precautions.
For urgent help, call the team. Appointment requests are confirmed after we speak.

Careful treatment starts with listening.
RSPH Level 2Certified staff
No-obligation quotationDecide after the work is explained
Hear from our customers ↗Read current reviews on Google
MONTH-END OFFER
Call before the end of the month to discuss this month’s offer and a tailored quote for your property.
Offers are quote-specific. Any saving and the total price will be confirmed before you book.
Call now about this month’s offerCONFIDENCE BEFORE YOU BOOK
Our staff are RSPH Level 2 certified. We talk through what you have noticed, explain the planned treatment and agree the scope and price before arranging the appointment.

Describe what you have found, even if you are unsure it is bed bugs. A photograph can help the conversation.
Targeted steam, professional insecticide and an insect growth regulator form our standard combined approach.
Know when to return, which treated areas to leave undisturbed and who to contact about fresh signs.
THE PEOPLE AND THE PLAN
Our RSPH Level 2-certified staff explain the proposed work in plain language. Read our current Google reviews and ask us about the approach for your home.
Tell us what you have seen and where. If you have a clear photo, you can include it with your enquiry.
We discuss targeted steam and the professional products selected for the agreed treatment. Targeted steam is not whole-room heat treatment.
We explain preparation, written aftercare, scope and price before you decide.
CLEAR FROM THE START
Our staff hold RSPH Level 2 certification. You can see our accreditations on this page and ask us about the technician who will attend.
Tell us about children, pets, fish, birds or anyone who needs additional precautions. We discuss the actual treatment and written re-entry instructions with you. For the full treatment sequence, see how bed-bug treatment works.
QUESTIONS BEFORE YOU CALL
No. Tell us where and when you noticed the signs and what you have already tried. A photograph can help, but marks on skin alone cannot confirm bed bugs.
Ask who will attend, which areas are included, how to prepare, what the written aftercare covers and the total price. We can talk through each of these before you decide.
Yes. Read our current Google reviews and ask us about the qualifications and treatment proposed for your property.
FROM THE BLOG
Read a practical guide, then talk to us about your own property if you need advice.
Explore all guides →
FEATURED GUIDEWhat to expect when you first call City PestKnow which details help on a first pest-control call, what can be decided remotely and what may need an inspection. Call 0203 393 2338.Read the guide A CLEAR NEXT STEP
Tell us what you have noticed. We’ll talk through your home, the treatment and a no-obligation quotation.
For urgent help, call the team. Appointment requests are confirmed after we speak.
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