PEST CONTROL. PEOPLE FIRST.

Pest control for landlords and agents

Help coordinate the property, occupant and practical next step. Start with clear observations and access arrangements.

Call to book an appointment0203 393 2338

Tell us the full property address so we can check coverage and access.

Technician explaining a bed-bug inspection plan to a homeowner beside the bed

Make the first conversation useful

Record what the occupant has noticed, when it started, which rooms are affected and whether neighbouring spaces may be involved. Ask about previous treatment and known access issues.

Agree who will communicate with the occupant, authorise the scope and receive the quote. Tell the team about access restrictions and any preparation support that may be needed.

Coordinate the building, not just a room

In blocks and shared properties, service routes and common areas may be relevant. A plan may need cooperation from the building manager and adjoining occupants.

Responsibility for treatment costs depends on the circumstances, tenancy arrangements and applicable duties. Responsibility needs to be considered for the particular tenancy and property. Seek appropriate advice if responsibility is disputed.

Keep a clear record

Record	Useful detail
Reported signs	Date, room, description and any safely obtained evidence.
Access and authorisation	Named contact, agreed access and who can approve work.
Visit and follow-up	Findings, agreed actions, preparation and next review.
Repairs and prevention	Separate building defects or maintenance tasks from treatment.